Privacy Policy

Last Updated: 01-03-2025

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At Samsthetic (www.samsthetic.com), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website and services.

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1. Information We Collect

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We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, etc.

• Payment Information: Payment details when you make a purchase (processed securely via third-party payment gateways such as Razorpay).

• Project Information: Materials, files, and details you share with us for your video/photography projects.

• Website Usage Data: Information like IP address, browser type, and pages visited (collected through cookies and analytics tools).

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2. How We Use Your Information

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We use your information for:

• Providing and delivering our services.

• Processing payments and invoices.

• Communicating about projects, updates, or support.

• Improving our website and customer experience.

• Marketing and showcasing completed work (only with client permission).

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3. Sharing of Information

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• We do not sell or trade your personal information to third parties.

• We may share your information with trusted partners (such as payment gateways, hosting providers, or delivery partners) only to the extent necessary to provide our services.

• We may disclose information if required by law or to protect our rights.

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4. Data Security

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• We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure.

• All online transactions are processed securely through encrypted payment gateways (e.g., Razorpay).

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5. Cookies

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Our website may use cookies to improve user experience and analyze website traffic. You can choose to disable cookies in your browser settings, but some features of the site may not work properly.

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6. Your Rights

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You have the right to:

• Access and update your personal information.

• Request deletion of your data (unless required for legal or accounting purposes).

• Opt-out of receiving promotional communications from us.

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7. Third-Party Links

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Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page.


samsthetic

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1574/3275, Lane 3, Jagannath Nagar

Rasulgarh, Bhubaneswar, 751010

sam@samsthetic.com